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Member Concerns FAQ

To file a grievance against your employer, you must contact your local union. Local unions are responsible for administering the contractual grievance procedure. Most local unions have web pages with their contact information.

You should contact your local union to update your contact information.

If you need a copy of your collective bargaining agreement, contact your local union representative or your local union office.

Under Article VIII, Section 2 of the SEIU Constitution, members can appeal to the International President from a local union’s final decision on election protests, assuming that they have exhausted the process at the local level and have appealed to the International Union within 15 days of when the local union issued its decision.

If you have reached out to your local union representative and believe you are not receiving an adequate response, you can write a letter to SEIU describing your concern(s). That letter can be sent to:

Attn:
SEIU International President
℅ Member Concerns Office
memberconcerns@seiu.org

Your letter should identify the local union you belong to, list your contact information, and provide a clear and concise description of your concerns. Once you submit your letter, you will receive an email confirmation of its receipt. Once your concern(s) has been reviewed, SEIU will send you a letter describing its response to your complaint. Oftentimes, SEIU will send a copy of your letter to your local union asking it to respond to your concerns.

Please be aware that this process can take four to six weeks, depending on the circumstances.

This guidance is intended for general informational purposes only. The specific facts and circumstances of your situation may warrant an approach that is different from this general guidance. Hence, you should not base a decision solely on the guidance described above, and should consult with your affiliate’s ethics liaison, the SEIU Ethics Ombudsperson, and/or union counsel prior to choosing a course of action. If you have any questions or concerns about these matters or your specific situation and would like to consult with the SEIU Ethics Ombudsperson, please contact ethics@seiu.org.

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